At Lucky Communities, we are committed to maintaining a clean, safe, and well-managed community for all of our residents.
We want to inform you about an important update regarding trash services that will take effect starting December 1, 2024, an additional $10 will be added to the current $20 trash fee, bringing the total to $30 per lot monthly garbage collection fee to cover the costs of trash pickup across the park.
Why the Increase?
Last year, our trash service vendor raised their rates by $10 per month. In an effort to support our residents and community, we absorbed this increased cost ourselves, rather than passing it on to you immediately. For the past year, we've managed to cover that extra expense without increasing the trash fee.
However, as time has gone on, the rising costs of operation, including maintaining the park, paying for essential services, and ensuring that everything runs smoothly, have made it increasingly difficult for us to continue absorbing this cost. We've explored many alternatives and have worked hard to keep the financial impact on residents as minimal as possible.
After much thought and careful consideration, we now find it necessary to pass on this adjustment to you. This $10 increase will help us offset the continued costs of the trash service and allow us to maintain the standard of care, cleanliness, and safety in our community that we all value.
Why It’s Important
The trash service is an essential part of keeping our park clean and safe for everyone. Ensuring that we continue receiving reliable, high-quality service from our vendor is crucial.
By adjusting the trash fee, we can maintain the current level of service and avoid any potential disruptions in service, ensuring that our community remains a pleasant and well-maintained place to live.
We also want to emphasize that this decision was made with the community’s long-term well-being in mind. By passing on this cost now, we can ensure that we remain financially healthy, allowing us to continue investing in the upkeep of the park and the services that make living here comfortable and enjoyable.
We Appreciate Your Understanding
We truly value each and every one of our residents and understand that any increase in fees can be challenging. Please know that we did not make this decision lightly, and we remain committed to providing you with a safe, clean, and welcoming environment.
Your understanding and continued support mean a great deal to us, and we will always do our best to ensure that our community remains a wonderful place to call home.
What You Need to Know About the New Garbage Collection Fee:
- Effective Date: Starting December 1, 2024
- Fee Amount: $30 per month, per lot
- Billing: The fee will be added to your regular monthly statement as a separate line item.
We understand that any changes to your monthly charges may bring up questions or concerns. Below, we’ve put together answers to some frequently asked questions.
Frequently Asked Questions
1. Why are we being charged for trash services now?
We are adding this fee to keep up with rising costs in waste management services. Rather than including it in your rent, separating this charge allows us to clearly show where your money is going and ensures we can continue providing reliable trash collection for the entire park.
2. Can I opt-out of the trash service and dispose of my own trash?
No, unfortunately, you cannot opt-out of this service. Consistent trash collection for every lot is essential for maintaining a healthy and clean community. Handling individual trash disposal could lead to sanitation issues and inconsistent service for others.
3. What exactly does the $30 fee cover?
The $30 fee covers the costs associated with regular trash collection and disposal from each lot. This ensures proper waste management and compliance with local regulations.
4. Will the fee increase in the future?
While there are no immediate plans to increase the fee, it could be adjusted in the future depending on changes in the cost of trash services. We will give you plenty of notice if any future changes occur.
5. How will the charge be billed?
The trash fee will appear as a separate line item on your monthly statement, starting in December 2024. This is to provide transparency and make it easy for you to see where your money is going.
6. What if I have been experiencing unreliable trash service?
We understand the importance of dependable service, and we are committed to improving where necessary. If you have experienced inconsistencies in trash pickup, please let us know. Your feedback helps us address any service issues with our vendor and ensure smoother operations going forward.
7. Can I share this charge with my neighbors?
The charge is assigned per lot, so unfortunately, it cannot be shared between households. Each lot is responsible for its own trash service fee.
8. Why wasn’t this included in the rent?
By separating the fee from rent, we can ensure transparency and prevent future fluctuations in service costs from affecting rent amounts. It also allows us to clearly break down where your fees are going.
9. What happens if I don’t pay the fee?
The trash fee is mandatory and will be treated like any other utility charge. Non-payment may result in penalties or late fees, and even eviction for non-compliance.
10. Will this fee cover recycling services too?
Currently, the $30 fee covers only trash collection. We are exploring the possibility of adding recycling services in the future and will keep residents updated on any developments.
Moving Forward Together
We value each of our residents and strive to maintain transparency in all community decisions. This new trash fee will allow us to continue offering reliable services and keep our community clean, safe, and pleasant for everyone.
If you have any questions or concerns that weren’t addressed in this post, please don’t hesitate to reach out to the management office at 504-445-6500 or admin@luckycommunities.com. We’re here to help!
Thank you for your understanding and cooperation as we work together to keep Steele Creek Mobile Home Park a wonderful place to call home.
Thank you for being an important part of our community!